Lecture
In this section we will discuss the issues and requirements surrounding the use
of interpreters 
that
are a result of the Civil Rights Act (CRA) of 1964. I will define terms related
to
interpretation services and direct you to documents that can
help to understand and implement the CRA. We will also discuss issues related
to providing interpreter services. As I talk about these issues, think about
the Somali Immigration case as well as situations in which you have worked with
clients who did not speak English. Think about how you and your place of employment
have responded to the need for the services of a qualified
medical interpreter.
